At Lapedro, we prioritize your satisfaction and aim to provide a seamless shopping experience. Our dedicated customer service team is always ready to assist you with your queries, orders, and concerns.
1. Order & Delivery
📦 Order Processing: Orders are processed within 1-2 business days after confirmation. 🚚 Delivery Time: Standard shipping takes 3-5 business days across Pakistan. 🔄 Order Tracking: You will receive a tracking number once your order is shipped.
2. Returns & Exchanges
✔ Eligibility: Returns/exchanges accepted within 7 days of purchase. 📌 Condition: Items must be unused, unworn, and in original packaging. 🔄 Process: Contact our support team and send the product back with the receipt.
3. Payment Methods
💳 Secure Payments: We accept Cash on Delivery (COD), Debit/Credit Cards, and Bank Transfers. 🔒 Safety: All transactions are encrypted and processed through secure payment gateways.
